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AwayCheck by HomeSure
Leaving Dubai?Don't come home to damage.
AwayCheck checks the things that silently wreck an empty Dubai home: AC, humidity, leaks, fridge/freezer, drains, plants, and mold-risk signs, then sends a timestamped report after every visit.
Founder-led by Josef & Dalara Holm, Dubai residents who built HomeSure after their own AC failure turned into a mold disaster while they were away.
AwayCheck Report
Dubai Marina apartment
Visit 2 of 6 - operator reviewedHumidity risk detected69% humidity with weak AC airflow. Mold-risk watch opened.
AC ventHumidity meterSink cabinet
Humidity trend
54% to 69%Action threshold crossedAC airflowWeak
Humidity reading69%
Leak pointsClear
Fridge / freezerRunning
Drains / smellsChecked
Mold-risk signsAmber
Recommended next step
Monitor for 24 hours. If humidity remains above 65%, dispatch an AC technician under agreed authority.AC failureHumidity spikesHidden leaksMold-risk signsFridge failureDrain smellsDead plantsWater damageAC failureHumidity spikesHidden leaksMold-risk signsFridge failureDrain smellsDead plantsWater damage
Founder-led
30-year founder
Timestamped reports
Dubai appointments
No monthly contract
The problem
Empty Dubai homes can deteriorate quietly.
AC performance drops. Humidity rises. Small leaks spread. Fridges trip. Plants dry out. Drains smell. Mold appears. A home can look fine for days while damage compounds quietly.
AwayCheck exists for the period when you are away and nobody trained is checking the failure points that matter.
AwayCheck flow
We recommend the right AwayCheck
HomeSure reviews your dates, visit frequency, access needs, and whether Essential or Complete fits.
Every visit creates evidence
Required readings, timestamped photos, room checks, green/amber/red status, and an operator-reviewed report.
If something is wrong, we escalate
You get the issue, recommendation, photos, and next step. Vendors are coordinated only under agreed authority.
What we check
The practical risk points that can quietly damage a Dubai home.
Each AwayCheck follows a structured checklist with required readings, photos, notes, timestamps, and a clear green/amber/red report.
AC running status
Temperature
Humidity
Leak points
Drains and smells
Fridge and freezer
Plants
Mold-risk signs
Timestamped photos
Clear report
Not a maid check
Your maid can water the plants. AwayCheck checks the failure points.
A helper, neighbour, or security guard may be able to enter your home, but they are usually not trained to measure humidity, spot weak airflow, check leak points, notice musty smells, or escalate early warning signs.
Primary service
AwayCheck Travel Pack
Scheduled home-risk checks for Dubai residents leaving their home empty or semi-supervised for 1 to 8 weeks.
AwayCheck Essential
Structured checks and notify-first escalation.
Scheduled checks, readings, timestamped photos, green/amber/red report, and notify-first escalation if something needs attention.
AwayCheck Complete
More coverage before, during, and before you return.
Essential plus pre-departure baseline, optional sensor-backed monitoring where feasible, return-ready check, and a pre-agreed escalation process.
Supporting paths
Choose the right AwayCheck around your trip.
Before you leave
Pre-Departure AwayCheck
We baseline the home, check risk points, confirm AC/humidity, document access, and set escalation rules.
Before you return
Return-Ready AwayCheck
We check AC, humidity, leaks, fridge/freezer, plants, drains, smells, and visible issues before you land.
If staff are staying
Staff-Assisted AwayCheck
For homes with a maid, nanny, or helper present. HomeSure gives them a simple risk checklist and reviews key signals.
Josef & Dalara HolmFounder photo placeholder
Founder story
Built after our own Dubai home was damaged by black mold.
We are Josef and Dalara Holm, Austrian expats in Dubai. After returning from summer travel to find our Dubai Marina apartment covered in black mold after an AC failure, we built the service we wish had existed.
HomeSure was shaped around disciplined checks, humidity readings, clear reports, and trusted escalation before a silent issue becomes a return-home disaster.
Operator-grade system
Built like an operating system for home-risk checks.
Designed by Josef Holm, a Dubai-based technology entrepreneur with 30 years of company-building experience, AwayCheck follows a structured workflow, not casual WhatsApp updates.
Required readings
Timestamped photos
Checklist completion gates
AI-assisted, human-reviewed reports
Escalation tasks for amber/red issues
Sample report
Every visit ends with a clear AwayCheck report.
No vague "all good" messages. You receive a WhatsApp summary with a link to the full timestamped report and photos.
Check my travel datesAwayCheck Report
Dubai Marina apartment
ACRunning, weak airflowAmber
Temperature29.5CAbove range
Humidity69%Up from 54%
LeaksNo visible leaksGreen
Fridge / freezerRunning normallyGreen
Mold riskSlight musty smellAmber
Recommendation
Monitor for 24 hours. If humidity remains above 65%, dispatch AC technician under agreed authority.Pricing
Simple trip-based pricing. No monthly contract.
Your quote depends on travel dates, property type, location, visit frequency, and whether you choose Essential or Complete. We confirm the price before payment.
PackageApartmentTownhouse / Villa
Pre-Departure AwayCheckAED 495-650AED 950-1,500
4-week Travel Pack: EssentialAED 950-1,350AED 1,250-2,000
4-week Travel Pack: CompleteAED 1,950-2,750AED 3,500-5,500
Return-Ready AwayCheckAED 500-1,250AED 1,250-3,000
Escalation
If something needs attention, we escalate clearly.
We do not just send a vague photo. We alert you, explain the issue, recommend next steps, and act only within the authority you have agreed before travel.
Notify first
We report the issue and wait for your approval.
Pre-agreed urgent help
For urgent low-cost issues where delay could make things worse.
Higher authority by agreement
For AC failure, active leaks, fridge/freezer failure, water damage, or mold-risk situations.
Custom authority
For villas, long trips, high-value homes, or more complex coverage.
AwayCheck reduces unattended-home risk by checking known failure points, documenting conditions, and escalating issues under pre-approved rules. It does not guarantee that no AC, leak, mold, pest, fridge, or water-damage event can happen.
Access & safety
How we protect access to your home.
Written authorization
We only enter under a scheduled AwayCheck with documented customer approval.
Documented key handover
Access instructions, key handover, and entry permissions are recorded before travel.
Entry and exit timestamps
Every visit is logged with time, inspector, report, and visit evidence.
No unauthorized access
No unrelated rooms, cabinets, guests, subcontractors, or vendors without your approval.
Sensitive-photo care
Photos focus on risk points and avoid personal items wherever possible.
Vendors only with approval
Third-party vendors are coordinated only under the authority you have agreed.
Your travel dates and home details stay private. We use them only to review your AwayCheck request and contact you on WhatsApp.
Check dates
Check your travel dates.
Tell us when you are away. We will recommend the right AwayCheck for your home.